Application: These terms apply to all services and items I provide. 

Charges: Prices for items are fixed. My hourly rate is different depending on the service, please check the relevant pages. A full quote will be given up front if you have a clearly defined scope of work, otherwise we can work on an hour-by-hour basis. When you purchase a block of hours, those hours are credited to your account for use on any service or project. Unused hours purchased expire one year from the date of purchase.

Warranty: For Limited Edition items, there is a 14 day, no questions asked, returns policy for a full refund - providing the item is returned in the condition it was sent. For Dream Readings, which are personal and subjective, there is no warranty, refund or return policy. Due to the nature of the other Professional services I provide, there is no warranty on hourly work. We will keep a regular track of my hours together. I am focussed on delivering you a product or outcome that is finished to my high standards. Ultimately, therefore, it is up to you to let me know if there is a cap on the number of hours I spend and to tell me to stop when you want me to stop. My final bill will reflect the total hours worked, which may differ from the original quote.

Payment: For Limited Edition items and Dream Readings, I take full payment upfront. For all other Professional services, we will agree the payments schedule together.

Additional Charges: If I need to travel, I charge £0.35p a mile plus the price of any tickets or tolls. If I need to stay away from home, I charge £25 a day subsistence plus accommodation. 

Your Rights: You can ask me to stop carrying out work for you at any point, for any reason, and you will only be liable for the hours worked to that point and you will still retain the results delivered to that point.